CCPA / CPRA Notice for California Residents

Your rights under the California Consumer Privacy Act and the California Privacy Rights Act, and how we handle your personal information at AI Consulting Orlando.

Effective Date: January 1, 2025

This CCPA / CPRA Notice applies to California residents whose personal information we collect in connection with our services. We are AI Consulting Orlando, an independent AI advisory and implementation firm based in Orlando, Florida. We serve small and mid-size businesses, mostly in Central Florida, but sometimes we work with clients or partners in California. If that includes you, this notice explains your rights.

Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information from California residents:

• Identifiers: Name, email address, phone number, mailing address, IP address, and account usernames. We get these directly from you when you fill out our contact form, sign up for an assessment, or email us at info@aiconsultingorlando.net.
• Commercial information: Records of products or services you have purchased or considered, such as the type of AI readiness assessment you requested or the subscription tier you chose.
• Internet or other electronic network activity: Browsing history, search history, and information on how you interact with our website (aiconsultingorlando.net). We use cookies and analytics tools, but we do not sell this data.
• Professional or employment-related information: Job title, company name, and business role, if you provide it in a consultation inquiry.
• Inferences: Profiles drawn from the above to help us understand your business needs and tailor our advisory services. For example, if you mention you run an HVAC company in Maitland with 4 trucks and a back-office of two, we might infer that you need simple process automation tools rather than a custom machine learning pipeline.

We do not collect sensitive personal information (like social security numbers, driver’s license numbers, or health data) unless you explicitly provide it in an email or form, and then we only use it for the specific purpose you shared it.

Purposes for Collecting Personal Information

We use the personal information we collect for the following business purposes:

• To provide, maintain, and improve our AI consulting and implementation services, including fixed-fee assessments and training subscriptions.
• To communicate with you about your account, inquiries, or our services (e.g., confirming a consultation request).
• To personalize your experience on our website and recommend relevant services.
• To comply with legal obligations, such as responding to your CCPA requests.
• To detect and prevent security incidents, fraud, or unauthorized activities.

We do not use your personal information for purposes that are materially different from those described here without first notifying you and obtaining your consent.

No Sale of Personal Information

We do not sell your personal information for monetary or other valuable consideration. We also do not share your personal information for cross-context behavioral advertising (the kind of targeted ads you see across different websites). However, we may share data with service providers who help us run our business, like email hosting or analytics. Those providers contractually agree not to use your data for their own purposes.

Callout: We will never sell your data. Period. If that changes, we will update this notice and give you the right to opt out.

Your Rights Under CCPA / CPRA

As a California resident, you have the following rights:

Right to Know

You can request, up to twice in a 12-month period, that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the business purpose for collecting it, and the categories of third parties with whom we share it.

Right to Delete

You can request that we delete personal information we have collected from you, subject to certain exceptions (e.g., we need it to complete a transaction, detect security incidents, or comply with legal obligations).

Right to Correct

You can request that we correct inaccurate personal information that we maintain about you.

Right to Limit Use of Sensitive Personal Information

We do not collect sensitive personal information as defined by the CPRA. If we ever do, we will provide a notice and obtain your consent before using it for purposes beyond those authorized.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. That means we will not deny you services, charge you different prices, or provide a different level of quality because you made a request.

How to Exercise Your Rights

To exercise your right to know, delete, or correct, please submit a verifiable request to us by emailing info@aiconsultingorlando.net. We will respond within 45 days (or up to 90 days with notice). To verify your identity, we may ask you to provide information that matches what we have on file, such as your name, email address, and the nature of your past interaction with us.

You can also designate an authorized agent to make a request on your behalf. We will require the agent to provide written proof of your authorization and verify their own identity.

Do Not Sell or Share My Personal Information

Although we do not sell personal information, California law requires us to provide a clear link for you to opt out of any future sale or sharing. If you want to exercise that right preemptively, or if you believe we might be sharing data in a way that qualifies as a sale under the broad definition, you can opt out by emailing us at info@aiconsultingorlando.net with the subject line “Do Not Sell or Share My Personal Information.” We will confirm receipt and process your request within 15 business days.

Callout: If you email us at info@aiconsultingorlando.net with “Do Not Sell or Share My Personal Information” in the subject line, we will add your email to our opt-out list and stop any non-essential data sharing.

Persona Story: Maitland HVAC Company

Let me make this concrete. Imagine you run an HVAC company in Maitland, Florida. You have 4 trucks and a back-office of two. You call us because you want to automate your scheduling and customer follow-ups. In our conversation, you share your name, email, phone number, and rough revenue figures. That is personal information. Under the CCPA, you have the right to know what we do with it. We use it to scope your AI readiness assessment, send you a proposal, and eventually set up a simple Zapier-based automation that sends post-service thank-you texts. We do not sell that info to anyone. If you ever decide to stop working with us, you can ask us to delete your data (except what we need to keep for tax records). That is the CCPA in action.

Updates to This Notice

We may update this CCPA / CPRA Notice from time to time. If we make material changes, we will post the updated notice on this page and update the effective date. If required by law, we will notify you directly.

Contact Us

If you have questions about this notice or want to exercise your rights, contact us at:

AI Consulting Orlando
Email: info@aiconsultingorlando.net
Or use our contact form.

Read our full Privacy Policy for more details on how we handle data.

We will never sell your data. Period. If that changes, we will update this notice and give you the right to opt out.

If you email us at info@aiconsultingorlando.net with 'Do Not Sell or Share My Personal Information' in the subject line, we will add your email to our opt-out list and stop any non-essential data sharing.

Frequently asked questions

Does AI Consulting Orlando sell my personal information?

No. We do not sell your personal information for money or any other benefit. We also do not share it for cross-context behavioral advertising. If that ever changes, we will update this notice and give you the right to opt out.

How do I request to see what personal information you have about me?

Email us at info@aiconsultingorlando.net with a verifiable request. We will respond within 45 days and provide the categories, sources, business purposes, and specific pieces of data we have collected about you.

Can I ask you to delete my data even if I am still working with you?

You can request deletion at any time. However, we may need to keep some data to complete transactions, detect security issues, or comply with legal obligations like tax records. We will let you know what we can delete and what we must retain.

What happens if I opt out of sale or sharing?

We will add your email to our opt-out list and stop any non-essential data sharing. Since we do not sell data today, the practical effect is minimal, but it ensures you are protected if our practices change.

Do I need to be a California resident to have these rights?

Yes. The CCPA and CPRA apply only to California residents. If you live in Florida or elsewhere, you are not covered by this specific notice, but we still respect your privacy and handle your data responsibly.